Shipping policy

SHIPPING POLICY

Thank you for shopping with Arenas Boutique! We are committed to preparing and shipping your order as quickly as possible.

ORDER PROCESSING

Orders are typically processed within 2–5 business days, excluding weekends and holidays. While we make every effort to process orders as quickly as possible, processing times may vary during periods of high order volume, holidays, promotional events, emergencies, or other unforeseen circumstances.

Please note that processing time is separate from shipping/transit time. Once your order has been transferred to the shipping carrier, delivery times are determined by the carrier and may vary.

SHIPPING & TRACKING

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Delivery dates provided by the shipping carrier are estimates and are not guaranteed by Arenas Boutique. Carrier delays due to weather, holidays, service interruptions, or other circumstances outside of our control may affect delivery times.

PRE-ORDERS

Pre-order items will have an estimated shipping timeframe listed in the product description. If an order contains both in-stock and pre-order items, the order may be shipped together once all items are available unless otherwise stated.

TEMPORARY SHIPPING DELAYS

Occasionally, Arenas Boutique may experience temporary changes to normal processing times due to holidays, travel, emergencies, high order volume, or other circumstances. When possible, any significant temporary processing delays will be communicated through our website and/or social media channels.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed once an order has been processed or shipped.

LOST, STOLEN OR DAMAGED PACKAGES

Arenas Boutique is not responsible for delays, loss, theft, or damage that occurs after a package has been transferred to the shipping carrier. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly and contact us at everydayarenas@gmail.com so we can assist you with available next steps.

CONTACT US

If you have any questions regarding your order or shipping, please contact us at everydayarenas@gmail.com.